Bad Business at Google

Apparently, not everyone was happy with the launch of Google Analytics. We know other analytic companies were pissed, but what about existing Urchin customers?

Ethan Stock, the chief executive for Zvents, a silicon valley startup and existing Urchin customer, shares his story. It's pretty clear to me that Google didn't handle these existing customers very well at all. I'd be hopping mad if I was an existing Urchin customer.

Link via Silicon Beat.