Yes, I'm going to be joining the ranks of iPhone users when the new 3G phone is released... that is, if there are any available. I've been impressed by Apple's use of video on their site for "guided tours" and support.
Granted, the guided tours are a bit too geeky for the mainstream user, and they can be way too long, but they're worth a look.
Watch the "guided tour" for the 3G iPhone here
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